Enterprise Resource Planning (ERP) Software Implementation & Support


ERP is a crucial part of developing Enterprise Agility. BizTek has been helping companies who wish to achieve world class performance and become market leaders with ERP strategies. We help clients with assessing current processes and systems, ERP cost/benefits, identifying their functional requirements, developing RFP's, searching for candidates, evaluating responses to RFP's, selecting, implementing state-of-the-art ERP systems, integrating new systems with streamlined processes, and avoiding common pitfalls that regularly occur during these projects.


ERP Package Selection

ERP Package Selection

BizTek helps customers make high-value long-term IT investments in scalable, flexible systems by choosing best-of-breed enterprise applications, with many off-the-shelf functionality to suit current and future business requirement needs. We help customers improve their business processes, identify to-be processes, map their business requirements to the functionality available in the various ERP packages, and help with final package selection.

Development

When ERP implementations require custom interfaces to link into existing applications or to extend reach and improve performance, our highly skilled team can provide the development support needed to build and deploy the additional solutions needed. We work closely with our customers to effectively deploy packaged applications and to develop customized applications and interfaces as needed.

ERP Package Selection
ERP Package Selection

Enhancements

BizTek helps customers customize enterprise applications to meet their new or changed business requirements. After thorough analysis, we advise our customers about potential enhancements including re-designing business processes to improve results, updating screens, reports and application logic, as well as deploying new applications’ functional modules.

Upgrades

In the ever-changing business environment, technology and product developers regularly introduce new versions to provide additional functionality or improve current business processes. BizTek advises customers on the need to upgrade and ensure a smooth transition to the new version.

ERP Package Selection
ERP Package Selection

Integration

We help integrate different applications in the enterprise IT landscape by creating Interfaces with other applications, and deploying these solutions at single and multiple sites using our proven delivery model.

Implementation

Effective Change Management ensures that the new project is adopted by the organization. Functional, Performance, and Regression testing are a key component of all these implementations. End user training is an important part and we leverage e-learning to develop training courses to keep costs low.

ERP Package Selection
ERP Package Selection

Application support

To keep businesses running smoothly, we help customers run their ERP applications using effective SLAs to help ensure performance. We use proven processes, methodologies and tools to provide a cost-effective support operation.

Production support

We offer full production support services for ERP applications and perform various tasks such as system and database monitoring and tuning for performance, health checks, patch upgrades, root cause identification and analysis.

ERP Package Selection